Customer Service
We at Pinnacle Bank Sioux City believe more important than any motto is our ability to help our customers. If you need assistance, we offer several methods for you to contact us.
The PinnBank Help Desk stands ready to assist you. For assistance with consumer PinnBank, call 1-800-227-7715, Monday thru Friday, 7:00 AM to 10:00 PM Central Time, and Saturday and Sunday, 10:00 AM to 6:00 PM Central Time.
For assistance with PinnBank for Business call 1-800-789-7156, Monday thru Friday, 8:00 AM to 6:00 PM Central Time.
For assistance with PinnPay call 1-877-268-1990.
If you prefer assistance via email, our customer service email address is customerservice@pinnbanksc.com. Please be advised that email is not a secure method of communication and should not be used to provide personal, non-public information such as account numbers, social security numbers, dates of birth, etc.
And, as always, you are free to call your local branch for assistance.